CONVERSATIONAL MARKETING (CHATBOTS)
Increase conversion rates with Chatbot automation.
Conversational marketing (chatbots) improves customer engagement by providing real-time assistance, personalised interactions, and efficient responses, enhancing the overall customer experience and driving business growth.
What is Conversational Marketing (ChatBots)?
Conversational marketing is a customer-centric approach that uses real-time conversations through chatbots and messaging apps to engage customers. It provides personalised, one-to-one interactions, so businesses can improve customer experience, drive sales, and gather valuable customer data.
Conversational marketing allows businesses to provide personalised and immediate customer service, increase engagement and conversions, and gather valuable customer insights and data. Chatbots can also be programmed to support various sales and marketing activities, such as lead generation and nurturing, appointment scheduling, and customer support. The goal of conversational marketing is to provide a seamless and convenient customer experience that supports the sales and marketing process and drives business growth.
Why Conversational Marketing (Chatbots)?
Attracts online traffic
Chatbots can quickly and efficiently engage with customers, providing them with the information they need in real-time.
Increased efficiency
Chatbots can handle a large volume of customer inquiries, freeing up time and resources for your team to focus on more complex tasks.
24/7 availability
Chatbots are available 24/7, providing customers with support and information even outside of business hours.
Personalisation
Chatbots can be programmed to provide personalized interactions, making customers feel valued and understood.
Cost savings
Implementing chatbots can significantly reduce customer service costs, as they can handle many interactions without the need for human intervention.
Improved customer experience
Chatbots provide a seamless and convenient customer experience, helping to build customer loyalty and satisfaction.
Not all ChatBots is created equally.
Not all chatbots are equal. The effectiveness of chatbots depends on factors such as the quality of the natural language processing, the ability to understand and respond to customer requests, the integration with other systems and tools, and the user experience. The best chatbots are carefully planned, well-designed, and optimized for customer needs and convenience. A generic one-size-fits-all approach to chatbots is not effective and businesses that take the time to understand their customers and choose the right technology for their needs are likely to see better results.
Why engage AIM to develop the sales process, scripts and deployment of ChatBot technology that will work to engage more online visitors, more often, and more efficiently?
- 25+ years experience reviewing, deploying, using and managing a wide range of inboiund marketing and sales technology
Way ahead of our time with a passion for inbound tech that continues today as we launched as Australia's first truly integrated marketing agency back in 1998 under the name Tolemy (and became one of Adobe's. Meta's and HubSpot's first Partner agency's in Australia in 2012 - well before they were even here).
Excellent team of designer and developers that can scale as we need so we rarely hit bandwidth issues.
Delivery guarantees that ensure you are 100% delighted with the final product delivered on time and to budget.
Quality as we work with you on the development strategy through to all detail across visual design, code, implementation and integration so it looks great, works great and provides a better soluton for your organisation.
We have the developers in our experienced virtual team with the tech application, database, CRM, CMS and coding knowledge we need to produce brilliantly without being contrained by bandwidth, including an ex-Google employee for when you really want your development to shine and rank online.
We make you look fantastic as we work with you to create a custom piece of interactive content, feature, site or app that works exactly as you want, when you want, and where you want.
Precise quoting and budget management so you get no surprises at the end when the invoice rolls in.
Pay nothing until the project is delivered to your 100% delight. That's right. Nothing. No 'progress' payments. We're in it with you and will not invoice until the product is delivered.
Professional communication so you know the status of our work and progress through the development at all times. Now you have answers for the boss and the project team at all times.