LIVECHAT FOR ONLINE CUSTOMER SERVICE
Make first-line contact with prospects count. For you - and them.
Make the most of every website visitor by providing genuine customer service when they want it, and across every stage of their buying journey, positioning your brand, in their mind, as a winning option from start to finish, for a healthier funnel, better close rates & increased margins.
Why is LiveChat critically important for your Revenue Funnel?
With over 43% of online users saying they prefer real-time customer service via live chat over other methods, such as email or phone support, it's high time you start taking this seriously and getting it right. Tido
It's a great way to (do this for the prospect) in order to (to this for your revenue Funnel).
The most efficient way to take the next step from here (whether you are doing LiveChat now or not) is:
STEP 1: Connect with us (using our LiveChat if you prefer)
STEP 2: Let's discuss your current environment and aspirations
STEP 3: We can then book in time for a Fast Start Audit (FDA)
STEP 4: We will provide an informed and highly custom proposal at a token $500 plus gst fee for you to consider (it will inform you even if you don't go forward with us)
STEP 5: We can discuss, customise further and approve to proceed as you wish and to the level you refer to get started.
It's just important that you take a look at what you are doing now, see how you can improve it with some smart quick changes, and move forward to improve the health of Revenue Channel at this critical pivot point.
You would never leave a prospective customer, or anyone for that matter, standing in the foyer of your office to help themselves and work out where to go next for assistance. So why do you do it online?
Our LiveChat solution solves that problem by ensuring everyone can get eh help they need, so you help more of the people who have bothered to visit you online, and as such, flow more prospects into your revenue funnel right across the buying stages. That takes exceptional experience and skills across
Not all LiveChat first-line service is created equally.
First-line contact and qualification online requires a unique set of skills and experience.
Sales
Genuine experience in sales specifically in first line qualification planning, techniques and god old fashioned trial-and-error.
Script Writing
Genuine experience in sales specifically in first line qualification planning, techniques and god old fashioned trial-and-error.
People Management
Genuine experience in sales specifically in first line qualification planning, techniques and god old fashioned trial-and-error.
LiveChat Tech
Genuine experience in sales specifically in first line qualification planning, techniques and god old fashioned trial-and-error.
We have the team, experience, skillset and technology capability to a) improve the way your team does this now b) supplement your team with areas that need addressing, or c) outsource this entire component of the Revenue Funnel™️ to us.
That's why serious businesses are considering AIM for this component of their revenue funnel.
Search-optimised content, focused on what shoppers are looking for, drives the right visitors to your site and makes your brand synonymous with the answers they need.
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Why engage AIM for your LiveChat marketing?
Alex Inbound Marketing (AIM) is a highly experienced inbound marketing agency capable of adding real value from day one to your team and business. We've been a HubSpot partner since 2012 (before HubSpot was even in Australia), and have created over 5,000 pieces of commercial content for a wide range of global and Australian based brands.
We utilise our Content as a Science (CaaS™️) approach to identify the most important content to be developed across your target sectors and their buying journey's, and then produce with absolute attention to detail, brand consistency, and professional visual design - all to generate engagement across the buying journey.
Is your LiveChat contributing to your efficient revenue growth?
Request an audit of your content marketing efforts to determine its effectiveness toward driving growth for your business.